Our Valued Customer:
Earlier this week, I sent out a communication notifying you of “social distancing” actions we were taking to help reduce the potential spread of the Covid-19 coronavirus, by establishing “work from home” environments.
Today, a decision was made to expand those actions within our facilities by restructuring how we conduct business at our supply counters and Lighting & Design Showrooms.
Effective Monday, March 23rd, our supply counters will be closed to “face-to-face” interaction within our buildings. Instead, we are asking you to “call-in” your order and our counter/warehouse team will assemble the order and bring the material to your vehicle once you notify us of your arrival. All delivery services will continue as normal.
Lighting & Design Showrooms will close their “walk-in” retail operations effective today, March 19th. We encourage you to contact our showroom consultants via email or phone for “job site only” consultations or appointments. All material needed from our Lighting & Design counters can be picked up in the same manner as the supply counters – call in, we will assemble the order and bring it to your vehicle.
We have temporarily suspended the need for you to sign our signature pads when picking up or receiving delivered materials.
We are taking these necessary actions in the best interest of our associates and customers. We will continue to communicate via email as well as here on our website, as changes dictate.
If you have any questions or concerns, please do not hesitate to contact your branch. If we continue to work together, we will get through these challenging times.