Yes, as long as the Vive wireless hub is connected to the corporate network and the corporate network is accessible remotely. This can be as simple as setting up a VPN and going to the hub’s IP address. The spec submittal provides details on the configurations needed for remote access.
You want to have the contact information for the facility/IT managers, and information on whether or not they plan to integrate the Vive wireless hub into the building network or leave it as a separate dedicated network. We also have a complete Pre-Install checklist for the contractor located on Lutron.com/vive resources
You can connect to the Vive Vue software on the hub with a smartphone, tablet, or PC with an HTML5 compliant web browser (Safari, Chrome, etc). You can connect either through the built in Wi-Fi on the Vive wireless hub or through the building network with the Ethernet connection on the hub. [...]
The Vive Wireless Hub provides additional energy savings and central control for Lutron's Vive family of products. The Vive Hub does this by adding timeclock and automatic demand response functionality, building management system integration through BACnet, and a software interface with energy and status information. It communicates wirelessly, using Lutron's Clear Connect RF technology, with [...]
No. The software works directly in your HTML5 compliant web browser (Safari, Chrome, etc) on a smartphone, tablet, or PC.
Each Vive wireless hub can cover 10,000 square feet. When a job exceeds this size, multiple hubs can be added up to 64 total hubs in a system. These hubs can be connected together using the Ethernet port on the Vive wireless hub and 3rd party network switches. Tying the hubs together allows you to [...]
This solution can be set up by a contractor. Lutron Field Service startup is not required. However, both full scope startup and blocks of time (onsite or remote) are available if you need a little help, and are especially useful for early or first-time installers.
In the settings tab (the gear icon in the top corner) you can select either the Vive Wi-Fi or Ethernet to change the passwords for the wireless or wired connections respectively.
No system is completely impenetrable. The most important user actions to limit the susceptibility to attack are to protect their username and password properly. The Vive system is inherently resistant to hacking attacks and the user credentials are probably the weakest link. Following general IT practices also applies, especially when a Vive wireless hub is [...]
The official Vive security statement from Lutron is located here: https://www.lutron.com/TechnicalDocumentLibrary/Vive_Security_Statement.pdf Lutron takes the security of the Vive Lighting Control System very seriously. Vive has been designed and engineered with attention to security. Lutron has engaged security experts and independent testing firms through the entire Vive development process. Lutron is committed to security and continuous improvement [...]